Play Smart. Stay in Control.
fb998 is committed to providing a safe, fair, and enjoyable gaming environment for all players across Bangladesh. Our responsible gaming framework gives you the tools to set limits, take breaks, and seek help whenever you need it.
Our Commitment to Safe Play
At fb998, responsible gaming is not an afterthought — it is a foundational part of how we operate. We believe that online betting and casino games should be a source of entertainment, not a source of stress, financial difficulty, or harm. That conviction shapes every feature we build, every promotion we run, and every interaction our support team has with players across Bangladesh.
fb998 is committed to maintaining a platform where players can make informed choices about their gambling activity. We provide transparent information about odds, game rules, and house edges. We design our account tools so that setting a deposit limit or requesting a cooling-off period takes no more than a few minutes. And we train our support staff to recognise the signs of problem gambling and respond with empathy and practical guidance.
We also recognise that responsible gaming is a shared responsibility. fb998 provides the tools and information; players make the choices. This page is your complete guide to every protective feature available on the fb998 platform and to the external resources that can help if gambling ever stops feeling like fun.
Safe Platform
All fb998 accounts are protected with SSL encryption and secure login. Your funds and personal data are safeguarded at every step.
Fair Play Certified
All games on fb998 — from slots to live dealer tables — use certified random number generators. Results are never manipulated.
Player-First Support
Our support team is trained in responsible gaming best practices and will never pressure you to continue playing or reverse a self-exclusion.
Age Restriction Policy
Why We Enforce the Age Limit
The 18+ age requirement exists to protect minors from the potential harms associated with gambling. Young people are particularly vulnerable to developing problematic gambling habits, and exposure to betting and casino environments before adulthood can have lasting negative consequences for financial wellbeing and mental health.
fb998 takes this responsibility seriously. Every registration triggers an internal age check based on the date of birth provided. For accounts requesting withdrawals above a certain threshold, we require documentary proof of age — typically a National Identity Card (NID) or passport. Any account found to belong to a person under 18 will be closed immediately and all funds forfeited in accordance with our Terms & Conditions.
Protecting Young People in Your Home
If you share a device or household with someone under 18, we strongly recommend taking the following steps to prevent underage access to the fb998 platform:
- Never save your fb998 login credentials in a shared browser.
- Log out of your fb998 account after every session on a shared device.
- Enable parental control software on devices accessible to minors.
- Store any bKash, Nagad, or Rocket accounts used for fb998 deposits separately from shared devices.
- Explain to children that gambling sites are for adults only, in the same way that alcohol or tobacco products are restricted.
Deposit & Spend Limits
One of the most effective tools for keeping gambling in check is setting a personal financial limit before you start playing. fb998 allows every registered player to configure limits on deposits, losses, and wager amounts across daily, weekly, and monthly timeframes. Setting these limits takes effect immediately and can only be tightened (not loosened) within a 24-hour cooling period — ensuring that in-the-moment impulses do not override your planned budget.
Daily Deposit Limit
Set a maximum amount you can deposit into your fb998 account within any single 24-hour period. Once reached, further deposits are blocked until the period resets.
Immediate EffectWeekly Deposit Limit
A rolling 7-day cap on total deposits. Useful for players who prefer weekly budget planning aligned with their income cycle.
Rolling 7 DaysMonthly Deposit Limit
A calendar-month ceiling on total deposits. Ideal for players who want to align their gambling budget with their monthly household finances.
Calendar MonthLoss Limit
Set the maximum amount you are willing to lose over a defined period. Once your losses hit this ceiling, your account is paused for the remainder of the period.
Loss ProtectionHow to Set Your Limits
-
1
Log In to Your fb998 Account
Visit fb998.club and sign in with your registered username and password.
-
2
Navigate to Responsible Gaming Settings
Go to your Account Settings and select the "Responsible Gaming" tab from the menu.
-
3
Choose Your Limit Type and Period
Select whether you want a daily, weekly, or monthly limit and choose between deposit or loss limits.
-
4
Enter Your Limit Amount in BDT
Enter the amount in Bangladeshi Taka (৳). fb998 recommends setting a limit that represents no more than a small, affordable portion of your monthly income.
-
5
Confirm — Limit Takes Effect Immediately
Your new limit is active instantly. Reducing a limit takes effect immediately; increasing a limit requires a 24-hour waiting period.
Time-Out & Cooling-Off
Sometimes the most responsible decision is simply to step away for a while. fb998 offers a time-out feature that allows you to temporarily suspend your account for a defined period without permanently closing it. During a time-out, you cannot log in, place bets, make deposits, or claim bonuses — but your account, balance, and history are preserved and waiting for you when the period ends.
Time-out periods available on fb998 range from 24 hours to 6 weeks. You can activate a time-out at any moment directly through your account settings, and it takes effect within minutes of your request. The time-out cannot be cancelled or shortened once activated — this is intentional, giving you genuine protection from impulsive decisions during a heated session.
A cooling-off period works similarly but is specifically designed for players who feel that a recent gambling session has had a negative impact on their finances or emotional state. If you feel you have been gambling more than planned, request a cooling-off period immediately before making any further deposits.
24-Hour Break
A single day away. Ideal after a frustrating session where you want to avoid chasing losses.
7-Day Time-Out
A full week's pause. Gives you time to reassess your habits and review your spending over the past month.
30-Day Break
A monthly reset. Recommended for players who notice gambling is affecting their daily routine.
6-Week Cooling-Off
The maximum time-out. A serious commitment to step back and reflect before returning to the platform.
Self-Exclusion
Self-exclusion is the strongest protective tool available on fb998. When you self-exclude, your account is closed for a minimum period that you select — from 6 months up to 5 years, or permanently. During the exclusion period, fb998 will block your access to the platform, cancel any pending bonuses, and ensure that you cannot open a new account using the same personal details.
Self-exclusion is the right choice when you recognise that your gambling behaviour has moved beyond entertainment and is causing real harm — whether financial, emotional, or social. It is a courageous and responsible step, and fb998's team will support your decision without question or delay.
What Happens When You Self-Exclude
- Your fb998 account is immediately closed and login access is revoked.
- Any remaining balance is returned to your bKash, Nagad, Rocket, or bank account within 3–5 business days.
- All active bonuses and pending bonus credits are cancelled — bonus funds are not withdrawable.
- fb998 will flag your details to prevent re-registration under the same name, NID, mobile number, or payment method during the exclusion period.
- You will be removed from all fb998 marketing communications immediately.
- Self-exclusion records are retained for 7 years after the exclusion period ends to prevent circumvention.
How to Request Self-Exclusion
You can request self-exclusion by contacting fb998 support directly at [email protected] with the subject line "Self-Exclusion Request". Include your registered username, mobile number, and your chosen exclusion period. Your request will be actioned within 24 hours. If you need the exclusion to take effect immediately, state "URGENT" in your message and our team will prioritise your case.
Need to Self-Exclude Now?
If you are in a moment of crisis and need your account closed immediately, contact our support team right now. We will act without delay — no questions, no persuasion, no barriers.
Plain text — not a clickable link. Type this address into your email client. Available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
Recognising the Warning Signs
Problem gambling often develops gradually. Many players do not recognise that their behaviour has shifted from recreational to harmful until the consequences are already significant. The checklist below highlights the most common warning signs. If you recognise several of these patterns in your own behaviour, it is time to take action — speak to a friend, contact our support team, or use the self-exclusion tools described above.
- Spending more money on gambling than you originally intended, regularly exceeding your own mental budget.
- Chasing losses — continuing to bet after losing in an attempt to win back what you have lost.
- Borrowing money from family members, friends, or financial services to fund gambling activity.
- Feeling anxious, irritable, or restless when you are not able to gamble.
- Neglecting work, studies, family responsibilities, or social relationships because of time spent gambling.
- Lying to family members or close friends about the amount of time or money you spend gambling.
- Using gambling as a way to escape stress, depression, loneliness, or other difficult emotions.
- Feeling unable to stop or reduce your gambling despite genuinely wanting to.
- Repeatedly making larger bets to achieve the same level of excitement as smaller bets once provided.
- Experiencing financial hardship, missed bill payments, or depleted savings as a result of gambling.
Alongside personal warning signs, there are also behavioural patterns on the platform itself that fb998's responsible gaming monitoring system is designed to detect:
Escalating Session Lengths
Sessions that consistently grow longer over time — particularly late-night or early-morning sessions — can indicate that gambling is taking on a compulsive character beyond leisure entertainment.
Rapid Deposit Cycling
Making multiple small deposits within a short timeframe — particularly immediately after a loss — is a strong indicator of loss-chasing behaviour and financial risk.
Reversed Withdrawal Requests
Frequently cancelling withdrawal requests and returning funds to your gambling balance suggests difficulty in separating winnings from the gambling pool.
Support & Resources
If you or someone you know is struggling with problem gambling, reaching out for help is the most important step you can take. fb998's own support team is available at all times, and there are also independent resources specifically focused on gambling harm that can provide confidential, non-judgemental assistance to players and their families across Bangladesh.
fb998 Support Team
Our trained support staff can help you activate deposit limits, request a time-out, initiate self-exclusion, or simply talk through your concerns. Contact us at [email protected] — available 24/7, BST (UTC+6). We respond to all responsible gaming requests as a priority.
National Mental Health Helpline
Bangladesh's National Mental Health Helpline (Kaan Pete Roi) provides free, confidential emotional support in situations of distress, including financial anxiety caused by gambling. Reach them by calling 01779-554391 (plain text — not a link).
Talk to Someone You Trust
Sometimes the first and most effective step is an honest conversation with a trusted family member, friend, or community leader. Sharing your concern breaks the cycle of secrecy that problem gambling often depends on to persist.
Self-Assessment Tools
The Gambling Therapy and Gamblers Anonymous organisations provide free online self-assessment questionnaires that can help you gauge the severity of your gambling behaviour and decide whether to seek professional support.
Financial Counselling
If gambling has caused financial hardship, a certified financial counsellor at your local branch of Sonali Bank, BRAC Bank, or Islami Bank can help you create a recovery plan. Seeking financial advice early prevents debt from escalating.
Block All Marketing
You can opt out of all fb998 promotional communications at any time by emailing [email protected] with the subject "Marketing Opt-Out". Removing promotional triggers is a meaningful step in reducing the temptation to gamble impulsively.
Common Questions
Ready to Play Responsibly with fb998?
Set your limits, explore our games, and enjoy a safe betting experience designed for Bangladesh players. Remember — gambling is entertainment, not a way to earn income.